A solution shaped around your business

Email Marketing

CRM-connected email, lead nurturing, segmentation, and lifecycle workflows that support follow-up and retention with clear review and delivery responsibilities.

Is this the right fit?

Start with what needs to change.

Leads and existing customers need timely, relevant communication after their first interaction.

Potential deliverables

What the scope can include

Your proposal confirms the selected deliverables and acceptance criteria.

  • Customer journey and segment planning
  • Email templates and campaign workflows
  • CRM connections where scoped
  • Testing and performance reporting

A collaborative delivery

What we need from you

  • Approved customer data and communication permissions
  • CRM or email platform access
  • Offer, content, and brand approvals

Third-party costs, dependencies, review rounds, and ongoing support are agreed before commitment.

Define success before delivery

An agreed way to evaluate.

Review relevant responses, lead progression, retention actions, and delivery quality against the agreed campaign goals.

Clear ownership at every step

From discovery to handover.

  1. 01

    Understand the problem

    Tell us what is getting in the way, who it affects, and what a better outcome looks like.

  2. 02

    Agree the scope

    Define deliverables, exclusions, responsibilities, cost, and milestones before committing to the work.

  3. 03

    Build and review

    Review the direction and working solution at agreed checkpoints, with feedback tied to the scope.

  4. 04

    Launch and hand over

    Check the agreed journeys and integrations, explain how to use the solution, and confirm the support arrangements.

Before we begin

A few useful answers.

How are scope and price agreed?

We review your goals, current systems, and constraints, then define deliverables, exclusions, responsibilities, milestones, and a scoped quote before work begins.

What do we need to provide?

Approved customer data and communication permissions. CRM or email platform access. Offer, content, and brand approvals. Required access and approvals are agreed before the relevant work starts.

Are third-party costs and ongoing support included?

Hosting, domains, media spend, licences, and API usage are identified separately where relevant. Ongoing maintenance, SEO, campaigns, or AI care are included only when agreed in the scope.

How will we judge whether the work is useful?

Review relevant responses, lead progression, retention actions, and delivery quality against the agreed campaign goals.

Tell us what is getting in the way.

We’ll review your requirements and agree the next step. Scope, cost, and responsibilities are confirmed before work begins.

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